In 2011, Kayla joined Financial Independence Group’s Annuity Case Management team. In this capacity, Kayla is responsible for processing annuity new business applications, ensuring applications are completed accurately so as not to delay policy issue for our agents and clients. She also maintains up-to-date supplies for agent marketing efforts, distributing those much-needed materials to agents, and tracks case progression until policy issue. Kayla enjoys utilizing skills learned during her six years in customer service to ensure annuity cases are handled in the most professional and timely manner as possible.
Originally from Pittsburgh, PA, Kayla holds a Bachelors of Science Degree in Psychology with a minor in Criminology from Slippery Rock University. Prior to joining FIG, she worked at Keys of Carolina as a Mental Health Technician and also spent several years in the travel industry.
Kayla can be reached by telephone at 1-800-527-1155, Ext. 214 or by e-mail: kayla.mclaughlin@figmarketing.com
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